What is the Travel Card?

Travel Card is a prepaid foreign currency card that makes your foreign trip hassle-free and convenient. You can load this pre-paid card with foreign currency in India and use it to withdraw cash in the local currency from over 1.4 million VISA ATMs and shop at over 27 million merchant establishments accepting VISA Flag cards. The Card also comes with features including travel insurance, emergency assistance, advanced account management features. Travel Money Card Is available in

US Dollars (USD)
Euro (EUR)
Pound Sterling (GBP)
Swiss Francs (CHF)
Singapore Dollar ( SGD )
Japanese Yen ( JPY )
UAE Dirham ( AED )
Saudi Rial ( SAR )

Multi-Currency Travel Money Card

A new innovative way to carry foreign exchange on your trip overseas. The new Prepaid Card now allows you to carry multiple currencies of choice among 15 popular and exotic currencies namely USD, GBP, EUR, CAD, AUD, SGD, AED, CHF, JPY, SEK, ZAR, SAR, THB, NZD, HKD. At the same time to ease your travel needs. Use them to dine at the finest restaurants, shop till you drop and take delight in tourist spots to explore exotic landscapes, cultures that is bound to make your trip a memorable one. 27 million merchant establishments across 200 countries accept this card for your convenience and allows access to withdrawal of cash at ATMs with Visa/Plus logo in any part of the world.

The card is free
Offered in 15 currencies
Access money anytime, anywhere
Access at any Merchant establishments with a card-swipe terminal or VISA ATM
Free Replacement Card
Insurance facility
Remote reload facility
Emergency assistance services.

Key benefits

Free to use in restaurants, bars and shops – anywhere you see the VISA Acceptance Mark
Web Access for checking balances, reloading, transferring funds between wallets and reviewing your transaction history
The exchange rate is fixed at the time of purchase, so you don’t need to worry about fluctuating rates and the uncertainty of credit/debit card charges
No commission charges when you buy or reload your card
Insurance facility
Safe and secure as it’s not linked to any bank account, plus it is Chip & Pin protected
Emergency assistance services.

Who do I call if I need some assistance?

You can call Service provider Customer Care Centre for free Customer Support. You can call up the call centre to know your transaction details, your remaining balance on your card account, to update your mailing address/email address/mobile number, report a card loss and ask for replacement cards or write to us using the “Email Us” option of respective banks.

How to make ATM Cash Withdrawal transactions

Look for Visa/MasterCard logos to check whether the ATM accepts your Travel Card

Insert your card in the specified slot and select the language.
Enter your 4-digit ATM PIN.
Select the relevant option (Withdrawal / Balance enquiry)
Select the type of account as “Checking / Current” or “Credit” option. (The Savings option does not link to the Visa/MasterCard network and hence transaction would not be successful.
The ATM will process the request and a. Dispense cash in local currency Or b. Display the available balance
When asked for a receipt, press Yes/No.
Do not forget to collect your card (and receipt if applicable) after the transaction.

Please Note: Some of the ATM acquirers charge an additional ATM fee also most of the ATMs have the capacity to display/dispense amount in local currency. Please check this before usage.

Visa Card Locator : CLICK HERE
Master Card Locator : CLICK HERE

How to make payment at the Merchant Outlets

Look for Visa/MasterCard sign to check whether the merchant accepts card payments
Card will be swiped/dipped in POS machine after purchase
Wait for the transaction slip
Sign on the transaction slip
You can retain a copy of transaction slip with original bill of purchase
Enter your existing 4-digit ATM PIN in case merchant asks for PIN after dipping the card

Please Note: Some merchants may ask you to enter your 4-digit PIN while making the payment through travel card, you are advised to use the same 4-digit ATM PIN for such type of transactions. On successful entry of 4-digit ATM PIN in the POS machine will authorise your transaction, and if wrong PIN was entered then transaction will be declined.

How to do online / e-commerce transactions

Your Travel Card has been enabled for usage over the Internet. For better control and security on the Internet, you need to activate the card before usage.

For Internet activation you may follow these easy steps:

Log on to the respective bank’s web page
Enter your user ID (16-digit card number) and password (Web PIN).
Click on the Tab- ECOM Card details and select the option of ‘Activation for the period of 24 hours’.
Log on to merchant website where payment need to be made
Fill up the card details and billing information and proceed for payment

Your Travel Card can only be used on Verified-secure websites. Such websites require you to enter CVV2 number (CVV 2 number is the 3-digit number on the reverse of the card near signature panel).

Please Note
Some Multicurrency Platinum Travel Card is a pre-activated card for e-commerce/online transactions, you may start using your card immediately after card is loaded with sufficient amount.

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